Publications

What are your rights when airlines overbook your flight?

The video of police officers dragging a passenger off a United Airlines flight has put the practice of overbooking into the spotlight. http://www.news.com.au/travel/travel-advice/flights/what-are-your-rights-when-airlines-overbook-your-flight/news-story/febe6cf6d7eea21795febe53343c02cbContinue reading…


Game on! Industry association says it’s time to amend the Australian Consumer Law to accommodate “digital content”: 25 January 2017

Claudia Dela Cruz explores the Interactive Games and Entertainment Association’s suggestion that a separate consumer law scheme be established for digital content. The recent Federal Court decision in Australian Competition and Consumer Commission v Valve Corporation (No 7) [2016] FCA 1553 highlights, amongst other things, the increasingly contentious absence of “digital content” clauses in the Australian Consumer Law.  … Continue reading Game on! Industry association says it’s time to amend the Australian Consumer Law to accommodate “digital content”: 25 January 2017 Continue reading…


Unfair contract provisions to protect small businesses: 9 November 2016

From 12 November 2016, unfair terms in standard form contracts with small businesses may be declared void. Special Counsel, Nicola Nygh, discusses the extension of the protection currently available to consumers under the Australian Consumer Law (the ACL) and the Australian Securities and Investments Commission Act (the ASIC Act). Download: unfair-contract-provisions-to-protect-small-businessesContinue reading…